High Roller Pro Shop
  • Home
  • Shop
  • SALE
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  • BUILD YOUR OWN
  • REBATES
  • Contact
  • POLICIES
  • CLEARANCE
  • Home
  • Shop
  • SALE
  • Skates/Membership Combos
  • BUILD YOUR OWN
  • REBATES
  • Contact
  • POLICIES
  • CLEARANCE
EXCHANGE POLICY
  • Unworn / unused items can be exchanged for another product within the first 30 days after purchase.
  • Customer is responsible for any additional shipping charges.
  • IN MOST CASES - sale & clearance products CANNOT be returned. Sales are final.


RETURN POLICY
  • We offer a 30-day return policy on most products as long as they are in new/unused condition.
  • IN MOST CASES - sale & clearance products CANNOT be returned. Sales are final.
  • Products must be in the original packaging/boxing.
  • Simply bring the products to the rink, during regular business hours. *For the quickest service please email the rink PRIOR to arrival so we may suggest a slower session time to visit during.
  • You may also ship the product to the rink. The customer is responsible for all shipping costs.
  • Your original payment method, minus shipping costs & used admission passes (if applicable), will be refunded after the product has been inspected by a High Roller manager.
  • All admission rebate passes must be returned prior to receiving refund. The value of any used admission passes will be deducted from the price.
  • IF PRODUCTS APPEAR TO HAVE BEEN WORN - NO REFUNDS OR EXCHANGES CAN BE COMPLETED.


SHIPPING POLICY:
  • Customers are responsible for all shipping charges.
  • SHIPPING & BILLING ADDRESSES MUST MATCH.
  • Customer is responsible for any additional shipping charges that may incur in the event of an exchange or return.
  • IN MOST CASES - sale & clearance products CANNOT be returned. Sales are final.
  • We are not as fast as Amazon! Yep, we are all spoiled by Amazon, but we are a small 2 man operation.  Please allow 2-5 business days for tracking numbers.
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  • Home
  • Shop
  • SALE
  • Skates/Membership Combos
  • BUILD YOUR OWN
  • REBATES
  • Contact
  • POLICIES
  • CLEARANCE